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Reply to "New engine arrived and broken"

Since I butted in on Al's topic, I want to report what I learned when I got through today about my engine with the inoperable rear coupler.  Since Lionel was closed in the spring, they are still behind 2 or 3 weeks for service.  They will email me when they are ready to send me the RMA and instructions to send the engine to them for warranty repair.  I didn't even mention I had left a message on September 3rd, but suspect it got overlooked over Labor Day.  That's okay with me.  Those things happen.  They are taking care of the problem.  

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
330-757-3020

www.ogaugerr.com
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