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Reply to "New engine arrived and broken"

Glad to hear they are making good on this and allowing the user to do a sensible field repair.  Shipping heavy, expensive, somewhat fragile items like these back and forth is a recipe for disaster.

Maybe they’ve factored this in to their bottom line but honestly I think everyone would Be happier if the packaging was better designed, Lionel included. 

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
330-757-3020

www.ogaugerr.com
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