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New LC+ 2.0 0-6-0T Engine - Rear Coupler Won't Open

I recently bought a LC+ 2.0 0-6-0T engine (Santa Fe) and ran it on the layout for the first time today. Nice whistle and bell, has the same chuff sounds as the LC+ 2.0 Berkshires (which sound nice!), overall I like it and think it was a great buy for under $250.

My issue is the rear electro coupler will not open when I press the corresponding button on the LC Universal remote. The sound effect for the opening coupler plays, but the coupler will not open. The front coupler will open and play the sound just fine. My first instinct is to call the nearest service station and see if they can fix it, but I would like to be able to take care of and maintain my engines beyond just adding a bit of oil and/or grease every once in a while. If there's anything I can do to fix this myself, I'm all ears!

I am new to the forum and relatively new to the World's Greatest Hobby, my apologies if this a dumb question or if I am posting in the wrong place. Thanks for reading and for your help!

Original Post
OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
330-757-3020

www.ogaugerr.com
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