Reply to "New Licensing Deal for Lionel ERR Products"

SantaFeFanOGR Forum Member

D&H 65 posted:
For Dave Olson: What is Lionel's position regarding orders placed and PAID for via CC the weekend the ERR shutdown was announced? I realize ERR may not have inventory to support those orders, but they DID charge our CCs (mine was almost $400.00). When does Lionel think they are going to refund those monies since they can't fill the orders? It would be nice to have the refunds (or the ordered product) by this June.

D&H 65, and others who are concerned about refunds:

Ken refunded all Paypal orders last Thursday and Friday. Paypal will take a couple of business days to process them. Once processed at Paypal, your CC will be credited. We don't have any control over Paypal's timing for a CC refund; I did notice quite a few folks have gotten their refunds already, judging from the posts I have read.

Please be assured we handled this as fast as we could, and I would ask folks to email Ken if their refund is not received by next Monday, the 21st.

5/15/183:35 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

Skip to main content

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

OGR Forum Supporting Membership Required

OGR Forum Supporting Membership

Help support this forum with an OGR Forum Supporting Membership.You will be able to watch the videos in the INSTRUCTIONAL VIDEO FORUM!A one-year OGR Forum Supporting Membership is only $12 per year, so sign up now!

OR

Access the ALL the OGR VIDEO FORUMS AND over 300 back issues of OGRwith a DIGITAL SUBSCRIPTION!

Please wait...

Help support this forum with an OGR Forum Supporting Membership.
You will be able to watch the videos in the INSTRUCTIONAL VIDEO FORUM!
A one-year OGR Forum Supporting Membership is only $12 per year, so sign up now!

Access the ALL the OGR VIDEO FORUMS AND over 300 back issues of OGR
with a DIGITAL SUBSCRIPTION!