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New Lionel SD45 - Issues on arrival

I was excited when I saw others posting videos of their newly arrived SD45s. Got even more excited when I got the email mine had arrived and was on the way. UPS dropped off my SD45 and companion nonpowered Super Bass dummy this afternoon and I patiently sat through dinner plans with friends while my newest acquisitions  waited for me in the garage. Was disappointed as **** to see that the couplers on the main engine were detached and the wires were damaged.    The dummy unit seems to be OK.  

I compared the broken couplers to the couplers on the non-power unit and thought maybe I could put it back together but they’re missing hardware and the wires are stripped or missing.

I guess I’ll have to open up a service call with Lionel. I’ve been hearing positive stories about their service and maybe I’ll have it back within 4 to 6 weeks.  

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Last edited by VJandP
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OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

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