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Reply to "New Lionel SD45 - Issues on arrival"

@jnadpa posted:

Bummer!

FWIW I had good experiences with Lionel Service evry time.

Hope you get it back quickly so you can enjoy.

John

Thanks for the note, John. Makes me feel better about hopefully getting this turned around quickly - but more importantly hopefully done properly the first time. I purchased through Mr Muffins Trains.   They responded quickly and have already reached out to Lionel on my behalf for a Return Authorization.  

I might spring for the other road number depending how long this process might take. If I get an estimate of 2-3 months for repair and return, I’ll be really bummed.

Last edited by VJandP

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