Louie, this is a common issue. Many of these switches have the Aux Power and Track Power terminals positions reversed at the factory.
This thread discusses the issue in detail and some options of how to fix it. Reading to the end of the thread, the fixes get simpler. The easiest fix is to relabel the 2 power terminals. Track Power becomes Aux Power and vice versa.
Here's the link: https://ogrforum.ogaugerr.com/...-connection-doesn-t?