So I went through a challenge getting my first scale loco. I decided on the MTH Premier SP GS4 4-8-4 #4449 Holiday Express. Subsequently went full bore and purchased over 60feet of RealTrax. MTH Wifi and TIU package, MTH 100Watt transformer. Six Holiday express cars. So the engine is beautiful (after exchanging the first one I received). However this one I have noted after double checking the app and toggling the firebox glow soft switch, that this feature is not working at all. Any suggestions short of sending this expensive loco back to MTH or the dealer? I fear shipping and handling damage enroute back and forth. My impression is it seems like QA at the MTH overseas factory is not up to par.
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