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Reply to "New MTH Worth Buying?"

@H1000 posted:

So MTH will sell you an engine on May 31, 2021 and close the door for good on June 1. And if you received that engine on June 5th with a blown board, John has no way to honor the one year warranty because MTH won't/can't provide parts to the ASC tech?

The problem is, warranty repairs are done with no labor reimbursement for ASC's.  The idea is that the shop you're affiliated with sold the product, so they have the liability to provide the labor for the warranty and MTH supplies the parts.  There are a handful of "national repair centers" that are, or were, reimbursed by MTH for labor.  If the shop I'm affiliated with doesn't sell the product, I'm not doing free repairs, that seems to be a losing proposition!  See below for the MTH definition of the services centers.

MTH Authorized Service Centers vs. National Authorized Service Centers

I guess I am more optimistic than some here. I have no reluctance to buy new MTH product. Have two locomotives on preorder at the present time. Of the dozens of MTH locomotives I have purchased over the years, I have only had problems with three or four of them (all of which were corrected). That being said, I'm confident some enterprising individual or individuals will be around  in the future to either fix problematic engines, or perhaps even replace the guts with some existing or new components that will keep things running.

I want to be optimistic Allan, I really do.  I like my MTH products, and I sure don't want my thirty odd engines or tons of passenger cars and freight cars to be come orphans!  I'm just a bit concerned that we're approaching the clubhouse turn and other than a brief "news clip" months ago, there is no word on exactly how thing proceed from here.  In this case, silence isn't golden.

Last edited by gunrunnerjohn

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