I watched the entire video.
He was genuinely excited about his "first" Lionel engine. And while I realize not everyone takes credit cards acting "offended" that he asked is a red flag for me. And then starting to suggest that it was Legacy equipped and then changing their mind is another red flag.
I also counted how many times he said, "it's my fault". It was five times right up until the end of the video. Who would post a video driving that point home if they were trying to deflect blame? He didn't even name the vendor.
It was also clear that he posted the video for suggestions as to what to do about it. He stated that.
I believe him him. He should report it to the show managers along with his video.
John
