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Reply to "No Atlas O 2 rail track in 2014"

Originally Posted by Allan Miller:

Sounds to me like something that someone here who will be attending the York Meet needs to check out face-to-face with the Atlas O reps there.  Best to get the info first hand from those who will really know, and who can provide details.

Alan, I agree with you, and if this is the worst thing I have to be concerned with I think I'm doing okay.  But, whatever happened to communicating with ones customers? No mention of anything anywhere on their site, these forums or anywhere else.  And it's not just Atlas. It seems to be the norm for this industry to just blow off their customer base and hope for the best. I rarely speak my mind on these open forums, but I needed to get this off my chest. Just irritated with how the manufacturers seem to get away with such poor customer service and communication. I think what sparked my irritation was the lack luster response from my phone call this morning. I've had my little rant, now back to doing something productive.. 

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