Called Lionel 3 times today, twice I was told that their customer service was unavailable for an hour and the last time I was on hold for 10 mins before it went to a voicemail which was filled. So maybe they went on Thanksgiving break already, I don't know. All I know is what I posted previously. To piggy back on what the previous post was I strongly urge you, if you haven't done so already, to email Lionel and voice your disappointment that way. Hopefully they will based their decision on the number of emails they receive.
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