Thanks everyone for the replies. Pat, thanks for your words of encouragement. I did read all of the posts from 8/1 and I can see that John's other businesses have kept him from paying full attention to the parts business.
I can understand it taking longer than usual to receive parts under his circumstances, but what I don't understand is after I placed the order, I received a confirmation and an order number. But when I went on the web site and entered my information, it said that I had no orders 13 days later!!!
Unfortunately, the parts I need are only available from NL Train Works. I went onto Lionel's web site and it said that the two parts I wanted are available from them. I need to repair a 15" K-Line Milwaukee passenger car for my son's train, and Lionel used the same parts when K-line was "K-Line by Lionel." Brasseur does not have these parts.
My order number is 100002989 if anybody can help.
Thank you,
John
