Gene H:
I understand that the principle person there has another business he spends most of his time on. And so his parts business is partially or full neglected. Also, he has one person working on his Lionel associated parts business.
It's difficult to understand a business that issues an order number but then never ships the order after numerous requests. It's even more difficult to understand a business where you have to get Paypal to intervene and THEY never receive a reply and are forced to initiate refund.
Imagine the amount of business lost by this outfit!
It seems that there must be other parts dealers out there who would LOVE to have a Lionel parts business and who already have a proven track record with their customer service.
John
