I returned both a 990 and 993 set to Lionel for the Charging Circuit repair and the phenomenon of the continual sending of commands to the base for both remotes. I reinstalled the command base and inserted the remote and it charged very nicely.
At some point I attempted to send commands to the base. When I depressed a Button in the display above the button for the "Engine" button, the display was showing "AX1" where usually I would see the Engine Number of the previously addressed engine. I thought this was odd as I had never seen this on the display. This also occurred as I hit the "Switch" Button. Same Indication displayed. And then The Phenomenon of the continual sending of commands began. I was able to curtail the sending by sliding the Brake Slider down all the way. This sequence occurred for both remotes. Sensing Frustration setting in, I turned everything off and retreated to the Upstairs. Later that night I wondered if I needed to reload the base with my layout information? I also wondered if Lionel Service had left a diagnostic program in my Remotes causing the odd behavior. The Next morning I returned to my basement. The first thing I needed to do was connect my computer up to the base through my Wi-Fi network to perform a restore of my Command Base Data. Accomplishing the connection, at some point I looked at the Command Base and noticed No Lights. Hoping a reset would be in order, I removed all power to my equipment on the Control Board. When I reapplied power, I saw the two charging indicator lights flash then extinguish and no lights showing status with the base.
I then sent before Thanksgiving an email to Lionel "TALKTOUS". I got the "We Received Your Email" returned. No further Communication. Waiting until after Thanksgiving i sent another email. Got the expected response but nothing further. Recently I called and waited 10 minutes on Hold with no answer. This morning when I had additional time, I was on hold for 30 minutes before running out of time. No Joy.
So, does anyone on the forum have any ideas regarding my technical issues or how I can contact Lionel Service without waiting for a return email or waiting on hold for an exorbitant amount of time?
