Had the same happen to me when I purchased a particular freight car off the bay. Original orange box was wrapped in clear tape and had the shipping label attached to it. yes, I got a response back from the seller when he read the feedback I left. Although I have bought items off ebay, I still prefer to purchase from reputable dealers such as Graham's Trains, Dave's Trains, and others I deal with. They know the value and take great care to ship proper in all manners necessary.
Jesse TCA 12-68275