Ordered track from Menard's - missing items - Update: Now resolved

rplst8OGR Forum Member DIGITAL SUBSCRIBER

Hi,

I'm posting this here to hopefully get the attention of someone from @Menards because I haven't heard back from their customer support representatives after contacting them on their website.

I ordered a bunch of 3-rail tubular O gauge track and instead of getting a box of 24 x 30" straight pieces, I got 1 straight piece and that's it. I put in a help ticket on the Menard's website on Friday and not a peep since. I'm not sure where to call since the order was placed online - there doesn't seem to be a corporate contact number.

The order number is: MCOM35799303 which I re-checked and I did pay for a whole case of straights - not just 1 piece.

Thanks

8/3/204:56 PM

Original Post

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