@OGR CEO-PUBLISHER posted:...and then if one little decorating problem occurred or a minor scratch or a coupler that didn't work, or any number of current problems that members talk about on this forum, we would be refunding, replacing, redoing, etc. and frankly it would not be worth it. The consumer today is much different and less forgiving, more demanding than 10 years ago.
Yes, expecting a working unblemished product when new is very selfish of us consumers.
If you received items from a manufacturer with blemishes or a decorating problem, why would you accept shipment?