Reply to "Parts from Lionel"

Berkshire PresidentOGR Forum Member DIGITAL SUBSCRIBER

Lack of parts, lack of repair facilities, and to a lesser extent, lack of a 990 have caused me to permanently stop buying anything new from Big Orange.

I found everything that I needed for a repair to a Legacy 3751 back in January. Easy PZ and I was somewhat impressed at the time. But, in typical, modern Lionel fashion....."if it's not broke, we'll eventually screw it up." They, literally, can't do anything right any more. They actually spent time and money to make their web site.....worse.

I now need parts for a Legacy Big Boy and can NOT find them on this ridiculous web site.

At today's price points, I can't see how people still put up with this horrific customer service.

4/28/2210:14 AM

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