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Reply to "Peeved with MTH over engine defect."

Agreed that I should have inspected more carefully before placing on track. Howe er, I have never had a problem like this in over 20 years so likely was complacent.

 

The larger problem here however, IMHO, is the manufacturer's response. Contrast with my experience with Menards when I received a damaged structure.  Mark asked that i send him pictures  and they promptly sent me a RA and paid the postage both ways.  Quick, easy.

 

Paul

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

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