Reply to "Placed an order with Lionel for parts, I think..."

NortonOGR Forum Member

@Gary Marsh posted:
I also ordered parts about 2 weeks ago and haven't received they yet. I called Lionel on Tuesday and spoke with Aaron and he told me he had my orders but they are backed up still from the holidays and my parts should be shipped out this week. It was about an hours wait to get someone on the phone at Lionel.

When you call do you press 2 for customer service or 0 for operator?

So far about two hours on the phone this week and no one picks up no matter what number I try.

Pete

1/28/218:37 AM

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