Reply to "PRR Legacy E8s - Round Two"

JohnBOGR Forum Member DIGITAL SUBSCRIBER

Joel,

I don't want to be the guy who says you should of done this or why didn't you do this. But here is what I do when I had a Legacy engine that had a out of the box issue. I went on Lionel's website got the contact info for their repair department which is excellent emailed them the issue recieved a RA sent it back to Lionel and they fixed it. Got it back usually no more than one week at Lionel.

I don't know the dealer you used and unless it was Charles Ro and Marty was doing the repair or I knew the repair guy personally I would avoid the dealer repairs when the Lionel repair in North Carolina is so good dealer repair is not an option for me. My trains are now being repaired by Alex M who I know is a wiz with Legacy.

Contact Lionel tomorrow by email or phone. You will be glad you did.

JohnB

11/16/176:30 PM

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