Pete, no secret handshake. When the restore/reprogram information is printed in the owners manual of the engines you buy, that is not much of a secret. Both MTH and Lionel have never had any issue with repair tech guys sharing information and helping anyone on the Forum. Any problem fixed here is one less repair in the MTH or Lionel shop. Over time, members figure who to listen to and seek advice. I have my few favorite guys I follow. I have no problem sharing anything that can help an OGR Forum member.
The one thing that is annoying is when someone asks for help and DOES/WILL not include the MTH or Lionel product number. An MTH and Lionel tech has a different level of information available to them that he may or not share with someone. Recently, I have not got involved with many of those posts that suffer from a severe lack of necessary information.
