Bobby Cox,
Did you purchase your FTCC Switches used, the new switches come with the controllers unattached to the switch, and you must install them. There is a full set of instructions in each new FTCC Switch box. If you purchased the FTCC Switch as new and the controller was installed, somebody used it before you got it. I have quite a few and never got one with the controller hooked up. I had to install all of them for usage.
PCRR/Dave