Originally Posted by Rusty Traque:
It all boils down to a simple fact: You can't save everything.
Rusty
As long as an honest attempt is made, I don't have any issue with that. Sounds like Portola made an honest attempt and I think that's great. I was just curious on how the communication was made and maybe consider if future communication could be improved. Doesn't really sound like there was anything else they could have done with it.