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Reply to "Scale Polar Express Lionel cars - Santa is NOT happy!"

Received my cars today. 2 are missing brake shoes and 1 has a loose side frame. I can tighten the loose side frame but I wonder if Lionel will send me 2 brake shoes? I can put them on myself. Looks like I will be contacting customer service. Other than the problems mentioned above I consider myself lucky.

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

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