Roo posted:Harry Henning posted:Roo,
We have actually shipped to :Russia, China, European countries and South America. We prefer not to due to cost to customer etc. ,but will do. We only charge actual cost rounded out to nearest dollar, and yet some customers will gripe that they are being overcharged. It is just simpler to say "U.S.A." only. We ship 50-75 parts orders a day here in the states. One order to the UK has been going on & off for the last 4 months. Stephanie has probably put in 2 hours or more already thru e-mails, pulling parts and changing out quantity of parts etc. Still no firm order. Returns are too expensive. Harry
Harry you would love me for a customer because in over 1000 transactions over the years I have never had a major problem. I am careful when I order something if I make the mistake I live with it I never return anything but I am not stupid I am careful and do lots of research because there is no O scale where I live so I have to depend on my research and the honesty of the seller most hobby shops want your business so they provide good service and look after you the same as I did when I was in business (Not a hobby shop!).
You had something I really wanted once, now after reading your reply I am kicking myself for not looking into it further. Next time!
Thanks for your reply. Roo (AKA Neville Rossiter)
Interested in whare you are. Given that you call yourself Roo, I'd guess Australia.
