Reply to "StationSounds Diner won't remember Legacy ID"

Quick update and request for thoughts on next steps.

I returned the StationSounds diner to the dealer and they sent me a new one (dealer paid shipping both ways). The trouble is that the new diner is showing the same exact symptoms - it won't remember its Legacy ID once power is removed from the track (I have to set the ID each time). I'm sure I'm programming the ID per the instructions (I followed them carefully) and I have two other 18" legacy StationSounds Diners (Southern and Polar Express) and each work as they should.

I'm contemplating next steps.

1. Should I return to the dealer and ask for a refund? 2. Should I send to Lionel for warranty repair (I'm expecting they won't cover shipping)?

I know Lionel has its issues with quality - did these diners end up with a bad batch of RCDRs? Or is there a programming problem that can't be fixed? Has anyone else experienced this symptom?

Thanks!

9/9/2010:55 AM

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