Reply to "Stuff coming back from Lionel service worse than it went in"

Former Member

We can't discount less-than-great shipping practices when returning stuff to LIONEL.

I hope you guys aren't just shipping these things back to Lionel in their "shipper" sleeve...that's pushing your luck for sure.

Gotta double box - and make sure it's a system they can re-use easily when returning your train.

You'd think they would note apparent shipping damage on inspection - like "hatch appears to have popped off in shipping with possible paint damage." - just to CYA.

1/14/1810:07 AM

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