Reply to "Stuff coming back from Lionel service worse than it went in"

Former Member

I think the high end market is a small portion of the Lionel market. Lionel is a household name and I’m sure the entry level starter sets are the backbone of the biz. I’m wondering how bad the QC really is since you never hear from the happy customers and the unhappy ones are continually unhappy. I’d be disappointed to say the least if I just spent $550 on a new loco that didn’t work then sent it back only to have it come all beat up. It’s insult to injury to be told you didn’t pack it well enough. I’m sure nobody here would pack something poorly

1/14/184:04 PM

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