My personal feelings that have made me lose faith in Lionel is it they wont address the "overall" issue on this forum. Not an individual issue by saying- "we are looking into it" or "send it in we'll fix it". But addressing the big picture. And there is an issue. You can sugar coat it any way you want. But there is a quality issue. Chosing to be members of this forum community i would expect a post explaining what is going on and ensure us that the truely do appreciate us as customers/loyal customers and what they may be doing to improve things in the future. Instead i get the impression that they choose just to ignore the problem , and continue status quo while looking to move on to new products.. It would go a long way with me anyway....
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