I am glad Lionel is monitoring this thread and the ever growing raging mob mentality this thread is becoming. No one ever in a long lasting company ever designs thing to hurt their customers and their reputation....period. Do things go south? Yes and many manufacturers have dealt with those errors and moved on. Think about any automotive company and you can certainly read about such examples of manufacturing mistakes. When we buy something that is not right then I would strongly suggest that nicely speaking to someone direct will get a much faster response versus open public forum complaining. I have read many threads and written a few where things were made right and by stating a big thank you to the manufacturer were either completely or almost completely ignored.
Sad.
Frankly I would not want to be a manufacturer in this hobby since it sure seems like the customer base could never, ever, at any moment in time be even halfway close to happy. For those manufacturers you have my sincerest appreciation.
For those who insist on public complaining before contacting the manufacturer and their supervisors then maybe post a warning in the thread title so maybe the person who you really need to contact will see it.
Kudo's to Lionel and asking to keep this thread open since now it has become something much more than a individual product issue.
For anyone wanting to complain about me further then my email is in my contact info so lets stop wasting bandwidth.
Thank you,
Jeff Meyer
