Sunset Models. Translation needed.

Hello all you train lovers out there.

I recently sold an item;

SUNSET MODELS O Scale BRASS SP F SERIES 2-10-2 #3661 F-3 2-RAIL

Then I got a communication saying,

"The locomotive cab is bent out of square with the rest of the locomotive. It appears to be bent up in the rear, and with no damage to the paint, it seems it was assembled this way, with the damage not being caused in transit. This stands out like a sore thumb."

I photographed the train from every angle and am not sure why this wouldn't be evident.

Any ideas, and what does it mean?

Eternally grateful,

Bellymoondrop/Suzanne

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11/29/189:16 PM

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SUNSET MODELS O Scale BRASS SP F SERIES 2-10-2 #3661 F-3 2-RAIL

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