Matt Makens,
I have a no return policy and I also state the item is sold "as is", but the site I sell on honors returns if the item arrives defective or if the buyer claims it was not accurately represented in the photos. That seems to sway toward the buyer, however, when I called to tell them what had transpired, they said to have the item returned and then inspect it to see if it is the one I sold, and to verify if the defect exists... if not I can open an appeal and in that case the buyer gets no refund and no item. Strange policy!
