Salty Rails posted:Suzanne---Sometimes it may be cheaper to let a dissatisfied buyer or even an unscrupulous chiseler have a partial refund on an item such as this. You will be out shipping and I presume insurance twice just to be where you were before you listed it. THEN, you may have to sell for considerably less, if indeed there is a defect.
Do some research on the buyer, such as feedback, length of time on ebay etc. Try to get a feel for his character. If he seems on the up and up, Try to negotiate with him. You don't REALLY want this item back, if you can settle for a reasonable refund-----
AND, sigh, I hope you aren't being taken advantage of for being a lady------You know about predatory mechanics, used car salesmen , etc.
But wise of you to seek out some wisdom (whiz-dumb?) from us self-proclaimed experts!
Good Luck and don't let any jackals slicker you! -Salty Rails-
Dear Salty,
I called eBay when I got the letter from the buyer. They said to get the item back so I could inspect it since ebay won't file an appeal based on photos alone. I can appeal the return if I suspected foul play. If that happens he will not get a refund and he will not have the item. But they said I had to have the item in order to dispute the claim.
If it is faulty, the refund is a given, but if not, a can of Whoop-*** is at the ready.
Here is the initial message: