I have stopped considering eBay items from Canada. Their postal system has a poor reputation. I once received a well-packaged item that looked like it had been run over by a truck. It was stamped "Received US Customs Damaged". Yes, the seller returned my money.
Closer to home, I once received a letter from someone 80 miles away. It was in great condition, and postmarked 6 months prior. No explanation offered by the post office on the envelope.