I discovered LGB when I got into large scale almost thirty years ago. Bought the 2019 Lake George and Boulder Mogul. That thing ran like a champ. It was my only loco for some time, as it was rather expensive in 1992, $275.00. I ran it so much one of the side rods wore out at the attachment to the wheel. LGB of America repaired it free of charge, because it was within the five year warranty period. Not only did they install all new side rods, but replaced the original motor block wheels and all and replaced all of the lamps.
LGB of America was located in San Diego and I'm on the east coast. The whole process, sending it to them, the repair time and receiving it back took maybe a month.