Reply to "Trainz customer service. UPDATE"

Tuscan JimOGR Forum Member SUPPORTING MEMBERDIGITAL SUBSCRIBER

I have purchased quite a bit of rolling stock from Trainz and so far they are batting a 1000. No issues at all. And so far I have been completely satisfied with the timeliness of shipping and the quality of packaging. I have no doubt they would make any reasonable effort to correct a situation that, on some rare occasion, might fall short of my expectations. I certainly appreciate Scott's willingness to jump on here (the Forum) to address customer service issues and demonstrate some operational transparency at the same time. Very reassuring.

2/28/212:16 AM

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