Gerry,
open the TIU, there is a small board with the antenna sticking out of it.
see if it is seated good in its socket.
The remote is harder to open, but it is more likely to have the RF board loose from dropping the remote.
I think there was a thread on here about changing the thumb wheel which should explain how to open the remote.
There is a small RF board in it that comes loose at times.
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