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What are the usable COM PORTS on a TIU Rev. L

I have a Rev L TIU and when I try refreshing the Remote software it finds the TIU on Com Port 6 and it starts telling me to hold the power button down and immediately tells me to release the power button and I see that it is looking for Com Port 6 again on the computer screen.  Does anyone know what COM Ports the TIU uses. I'm doing it via the USB port.  My current machine does not have a RS232 connection. Also it  appears the TIU is not recognized via the USB port. Looking thru the device manager I find what I believe is the TIU. Clicking on it and going through the properties I find the following error " Device USB\VID_0403&PID_6001\AH030XUA requires further installation. Have no idea what I need to do.

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