I just received my new Lionel Baltimore and Ohio GP9 #3419 back from Lionel Service. The gears on the front truck did not mesh properly when I bought it, so Lionel installed a new Truck.
Unfortunately in the process, Lionel broke off the front lift bar and replaced it with an all black wire bar that is a smaller thickness and not painted to match the engine. The body shell also dips downward on the back non-engineer side. I believe the frame got bent downward, pulling the shell down when screwed to the frame. A wire vertical stanchion was glued back to the rear of the Cab walkway too.
I am not happy about this engine repair. I am still waiting for a refund check from Lionel for my CSX F40PH #9999 that was sent to Lionel two months ago. I was told that Lionel will probably issue refund checks in June, hopefully of this year. Model Railroading should be fun. The Lionel repair issues are not. My C&O Allegheny Steam Whistle #1604 still does not run correctly after service by Lionel. The service technician who worked on it no longer works for Lionel according to the service call center. Lionel did refund my money on the Vision Line GG1 #4913 that they could not fix after three attempts.
Boy, I hope I start having fun with model railroading soon.
Sincerely, John Rowlen
