I just received my new J Pocahontas set with passenger cars. The well known advertiser told me it was new in box. When it arrived the passenger cars were ok but the engine was placed in the styrofoam box the wrong way. It was free to move back and forth. Additionally it had none of the cardboard, foam, and wire wrap protecting the trucks from movement during shipping. Additional there was no Owners manual, ribbon or plastic wrapping. This was obviously a customer return, dealer static display. Is this new in box to your way of thinking?
To me he has a duty to disclose this. I would probably be OK with it if I was told up front. After many many years of purchasing from this dealer I will no longer use him. They did this once before and I just let it go. This time they have lost a 25 year customer.
Fortunately the engine works fine and appears never to have been run. I will be calling for the manual this week. I simply will not be dealing with this top dealer ever again. Dollars talk and mine will walk. Based on my budget of the last two years thats a lot. Its their loss. I have never been one to complain about things except for bait and switch type nonsense. I am glad to have the set and it works well. It has not been run. Just disenchanted with the lack of forthrightness.
I find it interesting that no dealers have responded. Perhaps they simply have not seen it.
