@BlueComet400 posted:The warranty states that defective goods are to be sent back to the selling dealer. However, I have recently learned that the selling dealer, for one reason or another, may not take a defective item back. I bought a new loco last summer, and the selling dealer recently referred me directly to Rich Foster at MTH. Fortunately, Rich has told me he will make it right. It has already gone back to the selling dealer back in August, who told me nothing is wrong with it. At this point, I don't care how it is made right, as long as it happens.
Yeah, I'd bet Rich would get overwhelmed if they're were a lot of defects in a certain run.
What about something that fails six months down the road?
