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Reply to "What does one do with MTH product defective still under warranty???"

@superwarp1 posted:

So MTH is producing all this new product but what to do, if arrives defective or breaks during the warranty period?  MTH no longer has a service center.  Most hobby shops don’t do repairs.  Seems like a big risk buying something new with no real support for the product.

What say you?  Set me straight if I’m off the wall on this.

@Magicland posted:

This thread has nothing to do with new MTH locomotives and any situation. It has to do with a dealer offering crappy, substandard support. That has nothing to do with MTH. MTH isn't the one dropping the ball here, and they've already said they'll make it right if the people who sold it won't.

???????, I will definitely try to do better reading the posts.

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800-980-OGRR (6477)
www.ogaugerr.com

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