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Reply to "What does one do with MTH product defective still under warranty???"

Will these dealer accept “warranty repairs” on items they haven’t sold? Unlikely.

Pete makes a great point. Ask about warranty service before you buy.

This all this was stated a few years ago, maybe even by Mike Wolf when he announced MTH would be closing their doors on THIS forum. Engines had already been cataloged and scheduled for delivery. He said dealers who choose to remain MTH dealers would take on the responsibility for warranty repairs. If parts were not available nor a replacement item available, the purchase price would be refunded. Some dealers announced they would no longer sell MTH and others actually closed their doors.

Dealers who remained, some at least said they would handle the claim if you bought the item from them. Independent ASCs would no longer get reimbursed for warranty work. If I am not mistaken MTH dealers never got reimbursed for labor in any event so there is zero incentive for doing warranty claims for items not purchased from them. Makes sense to me.

Pete

OGR Publishing, Inc., 1310 Eastside Centre Ct, Suite 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

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