@gunrunnerjohn posted:My major concern has always been the total lack of factory support after the sale. I hope they move back to a model that has factory warranty support, that would go a long ways toward easing many folks concerns about long term viability.
GRJ, that is the single biggest concern I have with buying MTH products-- warranty and support. MTH did not even return an e-mail I submitted to their web site on an issue I had. Their warranty states they can only do exchanges or refunds, I think. No service. Fortunately, for the few small problems I have had, I've resolved them through help on this forum thanks to guys like you. I've been fortunate. I can honestly say I have not had many issues with MTH products, and I have been collecting for over 25 years.
I guess their closing announcement shocked me into jumping all in while I can. I've bought several engines from their last catalogs, several used mint engines and a few custom run engines. I, too, open every MTH email with positive enthusiasm and hope they keep going. It's a build to order system and if that allows them to keep going, count me in.
I do miss their catalogs and am reminded of this every time Lionel releases a new one -- like just this week. I'm not whining, just reminiscing with warm memories.
Mike
