I have as much sympathy as the next guy but if a dealer sent me a stack of trains and instead of paying him I talked about harvesting my corn crop I think the dealer would say that's nice but how about you pay me for what you ordered. I understand things happen...everyone has unexpected things happen. But in this day and age, if you can't find a way to keep in touch with your customers someone else will. Communication is a must for any business. When that stops, well the business usually follows. BigRail
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