jim pastorius posted:Several years ago I bought a $1200 HP laptop, a little over a year later it crapped out. No warranty and 3 repair people told me it wasn't worth fixing. What really ticked me off is that HP knew about the problem. Needless to say, I didn't get another HP. Old timers made their detail parts when they had to. Maybe someone could help.
Jim, you must have went cheap on the warranty options. I buy lots of HP laptops and desktops for work and while 1 year is an option for penny pinchers, 3 year parts/labor/onsite is the default (at least for business products). I bought my wife a new HP laptop back in 2012 with a 5 year warranty and the total cost was $1099. The upgraded warranty from 3 to 5 years added $165 cost. Never needed the warranty and she is still using it today.
