I just got back into hobby beginning of 2019 after about 20 years. Been a lot to learn. I bought items from about 10 places according to my receipt file and a few local hobby shops
Ive searched on many more web sites. Obviously some better than others and more importantly it’s surprising how some never reply back
Will give a special nod to Steve at MrMuffin’sTrains as he has taken the time to explain things, find the additional passenger car or Caboose to go with the engine if not in stock or even answer a general question which I have many even when it doesn’t involve a purchase
This was the first time being ahead of the BTO process I looked around and some cheaper some more expensive. Being new/returning, many of my basic questions were met with impatience at times
Like most things once you have a good experience you will go back
So that extra level of customer service is where my purchases went
One other fun purchase was at Granpas in Warwick Was in area on business and stopped in and what a nice guy had to buy a few things as well looked for an item I was currently searching the country for
