I find, in my experience as a hobby retail employee, that many people find it gratifying in some way to have knowledge the perceive others don't. Often customers pipe up with interesting information, accuracy questionable, that they believe only they know just to sound knowing. In fact, often as not, they have no clue. I don't correct them, I just nod and smile. The customer is always right of course. Knowing all about Menard's production seems to fall under the same light at times. What ever runs your trains!
|